Terms & Conditions

Last Updated: September 19, 2025

1. Introduction

These Terms and Conditions ("Terms") govern your use of the City Newbee website (citynewbee.com) and services provided by City Newbee ("we," "our," or "us"). By accessing our website or using our services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the service.

2. Use of the Website

By using our website, you confirm that you are over 18 years of age. The content of this website is for general information and use only. It is subject to change without notice.

3. Events and Bookings

3.1 Event Tickets

Tickets purchased through our website or authorized third-party platforms (e.g., Eventbrite) are subject to the following conditions:

  • Tickets are non-refundable unless an event is cancelled by City Newbee.
  • Tickets may be transferable to another person with prior written consent from City Newbee.
  • We reserve the right to refuse admission if terms of sale have been breached.

3.2 Custom Event Bookings

For bespoke events (e.g., birthday parties, corporate events):

  • A deposit may be required to secure your booking.
  • Final payment is typically due 7 days before the event date.
  • Cancellation policies will be specified in your booking confirmation.

3.3 Attendance and Conduct

All attendees must:

  • Be at least 18 years of age (valid ID may be required).
  • Adhere to the conduct policies of all venues visited.
  • Follow the guidance and instructions of the City Newbee host.
  • Behave in a responsible manner that does not disrupt other guests' enjoyment or compromise safety.

4. Intellectual Property

The content on our website, including but not limited to text, graphics, logos, images, audio clips, and software, is the property of City Newbee and is protected by UK and international copyright and trademark laws.

5. Limitation of Liability

City Newbee will not be liable for:

  • Any loss or damage incurred due to your failure to keep your password or account details secure.
  • Any loss or damage arising from events outside our reasonable control.
  • Any personal injury occurring during an event, except where caused by our negligence.
  • Any loss of personal property during an event.

Our total liability to you for any losses shall not exceed the amount paid by you for the relevant event or service.

6. Website Access and Links

We aim to ensure that our website is available 24 hours a day, but we will not be liable if for any reason it is unavailable at any time.

From time to time, our website may include links to other websites. These links are provided for your convenience. We have no responsibility for the content of the linked websites.

7. Data Protection

Any personal information collected through this website will be used in accordance with our Privacy Policy, which is available on our website.

8. Variations

We may revise these Terms at any time by amending this page. You are expected to check this page regularly to take notice of any changes we make, as they are binding on you.

9. Applicable Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions about these Terms, please contact us: